![]() ![]() ![]() There has not been any significant increase in my premium since 2015. The premium is reasonable compared to the other insurance companies in the United States. The only good thing about the company is the pricing. The policy details he gave me were wrong. Even after writing multiple emails and filling out numerous forms, the address has still not been updated. I spoke with about a dozen representatives – Lucas Hayes, Ethan Gray, Nora Diaz, Sofia Parker to name a few. Last month I called with a request to update my correspondence address from Brooklyn to Manhattan. The call center guys are extremely rude and totally ignorant. I must call the call center multiple times before I get a decent reply. The customer service of Rocketz is terrible. NLU aids in extracting valuable information from text such as social media data, customer surveys, and complaints.Ĭonsider the text snippet below from a customer review of a fictional insurance company called Rocketz Auto Insurance Company: In recent years there has been a surge in unstructured data in the form of text, videos, audio and photos. This article will mainly deal with natural language understanding (NLU). NLP primarily comprises of n atural language understanding (human to machine) and n atural language generation (machine to human). Today we see the work being manifested in likes of Alexa and Siri. So, it is not a surprise that there is plenty of work being done to integrate language into the field of artificial intelligence in the form of Natural Language Processing (NLP). Language is considered as one of the most significant achievements of humans that has accelerated the progress of humanity. The field of artificial intelligence has always envisioned machines being able to mimic the functioning and abilities of the human mind. ![]()
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